Privacy Policy
How Avana Digital Solutions handles website information and customer requests.
Updated September 30, 2026
Information you provide
Request forms collect your name, email, optional business name, notes, selected service, and consent. Discovery requests also include your preferred day, time window, and device time zone. Ava receives your messages and builds a saved business profile and recommendations. Signed-in members can submit service requests, links and notes; their account, plan, consent and billing status are stored. Please do not submit passwords, payment-card numbers, or private customer records.
Why we use it
We use information to answer your request, provide the feature you choose, arrange agreed work or orders, manage payment and support, and protect the service. Submitting an inquiry or order is not a subscription to marketing.
Services that receive information
Cloudflare hosts the website and its database. When AI is enabled, Ava sends conversation context to the configured AI service: OpenAI directly or through the configured Base44 relay. Do not send confidential material to Ava. Resend handles notification emails when configured. Optional Google sign-in supplies your basic identity, name and email. Stripe handles enabled subscriptions or hosted payment links; we store references and billing status, not full card numbers. Google Fonts receives ordinary browser requests to serve fonts. Messenger and other external links open the provider’s own services.
Browser and technical data
Hosting and security services may process IP address, browser details, request time and error logs to deliver and protect the site. The current website code does not install advertising pixels or audience analytics. Read our Cookie Policy for cookies and local storage.
Retention and your choices
Ava’s saved conversation and profile expire after 180 days without a new message; expired rows are removed during routine application cleanup. Clear saved conversation removes the active saved conversation. This does not delete a submitted request, billing record or an AI provider’s independently retained logs. Other account, request and billing records do not currently have a fixed automatic deletion period. Contact us for access, correction, deletion or cancellation help. Requests may require reasonable identity verification. Legal or accounting duties may limit deletion; we will explain relevant limits. Rights depend on the law applicable to you.
Contact and updates
Contact avanadigitalsolutions@gmail.com. We may disclose information where legally required or necessary to protect people and the service. This page describes this website; external services have their own policies. Changes will be posted with an updated date.